Terms And Conditions

1. Introduction

This site is owned by the company ZEST WEG GROUP (‘we“, “us“, “our” or “WEG“).

By using the Site, the User declares to have read and agreed to the rules described in this document, becoming entitled to access the services that the site provides. If you do not accept these Terms and Conditions of Use, you will not be allowed access to the restricted areas of the Site.

ZEST WEG GROUP reserves the right to update or modify this Terms of Use. The most recent version eliminates all previous ones, in this way, the user is responsible for checking the Terms whenever they access the Site.

If you have any questions or concerns, please submit a query through the “Contact Us” section of the Site.

2. Exchange & Return Policy

  1. Zest WEG offers a six (6) month return policy from date of delivery.
  2. No goods will  be accepted for return or exchange during the months of December and January in order to facilitate year end forecast and close outs.
    Goods will be accepted for return in the new year provided that they fall within the six (6) month  return period.
  3. Serial  numbers of goods returned must be the same as those on the original order number against which the goods are being returned.
  4. Goods returned must be unused and in their original packaging.
  5. Goods will be inspected by the appointed Representative of Zest WEG to ensure the above requirements are all met.

3. Data Protection And Privacy

By collecting information, we aim to provide our users with a high-quality service and an efficient and personalised experience while using the site.

ZEST WEG GROUP sets out the rules for the collection, use, processing and storage of the User’s personal data provided by it for use of the Site services. For more information on how WEG addresses the privacy of personal data, please refer to our Privacy Policy.

4. Cookies

We use cookies to optimise the Site and analyse website traffic. Cookies are an essential part of how our site works. The main purpose of our cookies is to improve your browsing experience. For example, they are used to remember your preferences (language, country, etc.) while browsing and on future visits.

The information collected by Cookies also allows us to improve the site, estimating numbers and usage patterns, the suitability of the site to the individual interests of the user, faster searches, etc.

At any time, you can change your browser settings to manage these cookies.

5. User Registration

Upon release of your registration, the site will grant the user a personal “login and password” that will correspond to your identification next to the site,  which will allow you to access the services and features. You are responsible for protecting the confidentiality of your personal password.

Logins that have been previously chosen by another user will not be accepted.

The user declares and acknowledges that the information provided by them is true, correct, current and complete, being responsible for this information. If the data entered at the time of registration are incorrect or incomplete, making it impossible to prove and identify the user, the site will have the right to suspend immediately the provision of services, without the need for prior notice.

6. Registration Data

The user declares to be aware that, from their registration on the site, their information will become part of a database, enabling the user to receive information and informative contents (new functionalities). If the user does not have an interest in receiving informative content, they are assured the right to express their opposition, if such a decision is communicated via the “Contact Us” section.

7. Temporary Interruption Of Services

While WEG makes every effort to keep the site up and running for twenty-four (24) hours per day, seven (7) days a week, there may be times when it is unavailable for different reasons, including virtue of performing routine maintenance. In such situations, access may be interrupted, suspended or terminated by WEG in its sole discretion.

8. Purchase of Products

By opting for the purchase through the ZEST WEG GROUP website, the user will be obliged to comply with the signed terms, being obliged to comply with the signed terms, being obliged to respect the terms of payment and/or termination and/or repentance, according to the law, as well as tacitly agreeing with the respective Terms of Use of the company’s website.

9. Intellectual Proprietary Rights

All information, materials, images, texts, digital files, technologies, software, distinctive signs and other intangible goods contained in the site are protected by copyright, software and other intellectual property laws and are owned by WEG. Any violation of these rights by the user will imply the adoption of applicable legal measures, without prejudice to the immediate termination of this Agreement.

10. The Contributions To The Site

The user may send suggestions, comments to the site. By submitting an.  contribution to this site (including texts, photographs, illustrations, videos, audio files and other materials), the user authorises the website to use such content free of charge and in no way, by any means, for publication, reproduction, transmission, retransmission, distribution, communication to the public, editing, adaption and other transformations, translation into any language.

If you do not agree to authorise the site to use your contribution as above, you should not submit any material to the site.

The contributions of the user shall not contain a violation of the copyright or personality of third parties, nor should they indicate abusive, offensive conduct, contrary to good customs, law and public order.